Company – Leading Quick Commerce Company
Locations: Surat, Nagpur, Coimbatore, Varanasi, Goa, Guwahati
About the role
We are looking for enthusiastic folks to lead our cities
Enabling the growth of the city, identifying avenues to grow orders and get new customers
Ensuring efficient Dark Store and Last mile Operations while achieving agreed budgetary and service levels and providing an effective and reliable service to customers
Cross function liaisoning: Category, Marketing Sourcing, Finance, Replenishment, Vendors, Administration, and General management issues including the management of staff
Proactively identifying issues and problems before they arise
What you will do
Collaborate with all teams to identify assortment, marketing and other customer levers for the city
Handle the city operations team to ensure smooth operations
Deliver best customer experience at minimum cost with key metrics – on-time delivery, complete orders and orders without complaints
Identify and fix leakages in the system – wastage, pilferage and any other areas to optimize cost
Maintain system hygiene in inventory, order management, and other system controls
Keep the team motivated and accountable at all times
Qualifications
Post graduate with strong experience of 3+ years in operations or Growth role
Highly data-driven individual who enjoys on-ground operations
Experience of operating in a fast-paced high growth environment
Ability to multi-task and work well within a dynamic organization