City Operations Head – Leading Quick Commerce Company Full Time

Company – One of the India’s leading e-grocery companies

Location – Hyderabad/ Gurgaon/ Chandigarh/ Pune/ Jaipur/ Ahmedabad / Lucknow

What you will do

• Hande a team of Cluster Manages & Store Managers to ensure smooth operations

• Deliver best customer experience at minimum cost with key metrics — on-time delivery, complete orders and orders without complaints.

• Identify and fix leakages in the system – wastage, pilferage and any other areas to

optimize cost.

• Maintain system hygiene in inventory, order management, and other system controls.

• Keep the team motivated and accountable at all times

• Ensuring efficient Dark Store and Last mile Operations while achieving agreed budgetary and

service levels and providing an elective and reliable service to customers.

• Responsible for organizing the safe and efficient receipt, storage and pick and pack and

dispatch of products to the customer.

• Cross function liaisoning: Sourcing, Finance, Replenishment, Vendors, Administration, and

General management issues including the management of staff.

• Proactively identifying issues and problems before they arise

If interested, please apply or share your profile at [email protected]